Consumer reaction data gathered by Unruly reveals how audiences are responding to COVID-19 ads
To help advertisers deal with the uncertainty caused by the coronavirus pandemic, Unruly is measuring consumer responses to brands' COVID-19 response campaigns using our emotional testing tool, UnrulyEQ.
Throughout the pandemic, we'll be measuring consumers' emotional reactions to a range of campaigns from around the world. We'll also be tracking the impact on key business metrics, including brand favorability, and its overall EQ Score.
A global survey we recently published found consumers are looking for brands to inform, connect and entertain them during the pandemic. So for each ad, we've highlighted the percentage of viewers that felt informed after watching, as well as the proportion of viewers that felt intense warmth and happiness.
Check out all the findings below, which are broken down by the market they were each tested in. If you'd like a more in-depth analysis of any of the ads tested, please get in touch by emailing hi@unrulygroup.com. We will continue to add COVID-19 campaigns throughout the crisis, so keep coming back to see new findings and brands.
6/10 EQ Score
46% Brand Favourability
28% Intense Emotional Response
18% Warmth
14% Happiness
9% Informed
5/10 EQ Score
26% Brand Favourability
19% Intense Emotional Response
11% Warmth
6% Happiness
7% Informed
6.7/10 EQ Score
39% Brand Favourability
40% Intense Emotional Response
20% Warmth
16% Happiness
9% Informed
6.5/10 EQ Score
36% Brand Favourability
37% Intense Emotional Response
19% Warmth
15% Happiness
5% Informed
6.7/10 EQ Score
53% Brand Favourability
40% Intense Emotional Response
13% Warmth
4% Happiness
21% Informed
5.9/10 EQ Score
38% Brand Favourability
21% Intense Emotional Response
7% Warmth
6% Happiness
35% Informed
6.6/10 EQ Score
48% Brand Favourability
23% Intense Emotional Response
8% Warmth
7% Happiness
31% Informed
5.2/10 EQ Score
31% Brand Favourability
23% Intense Emotional Response
11% Warmth
11% Happiness
11% Informed
5/10 EQ Score
31% Brand Favourability
25% Intense Emotional Response
11% Warmth
10% Happiness
12% Informed
6.5/10 EQ Score
57% Brand Favourability
48% Intense Emotional Response
21% Warmth
17% Happiness
15% Informed
5.5/10 EQ Score
39% Brand Favourability
42% Intense Emotional Response
6% Warmth
22% Happiness
8% Informed
6/10 EQ Score
53% Brand Favourability
40% Intense Emotional Response
15% Warmth
13% Happiness
19% Informed
6.8/10 EQ Score
51% Brand Favourability
59% Intense Emotional Response
27% Warmth
20% Happiness
19% Informed
5.9/10 EQ Score
49% Brand Favourability
42% Intense Emotional Response
21% Warmth
22% Happiness
15% Informed
5.8/10 EQ Score
39% Brand Favourability
26% Intense Emotional Response
9% Warmth
11% Happiness
25% Informed
6.1/10 EQ Score
42% Brand Favourability
47% Intense Emotional Response
13% Warmth
19% Happiness
13% Informed
7/10 EQ Score
47% Brand Favourability
53% Intense Emotional Response
20% Warmth
37% Happiness
7% Informed
5.6/10 EQ Score
41% Brand Favourability
38% Intense Emotional Response
14% Warmth
17% Happiness
16% Informed
5.2/10 EQ Score
43% Brand Favourability
35% Intense Emotional Response
13% Warmth
12% Happiness
23% Informed
6.6/10 EQ Score
46% Brand Favourability
46% Intense Emotional Response
20% Warmth
22% Happiness
15% Informed
6.6/10 EQ Score
31% Brand Favourability
34% Intense Emotional Response
16% Warmth
19% Happiness
7% Informed
Results coming soon!
6.6/10 EQ Score
31% Brand Favourability
34% Intense Emotional Response
16% Warmth
19% Happiness
7% Informed
Results coming soon!
6.2/10 EQ Score
34% Brand Favourability
31% Intense Emotional Response
15% Warmth
15% Happiness
9% Informed
4.9/10 EQ Score
22% Brand Favourability
29% Intense Emotional Response
15% Warmth
10% Happiness
9% Informed
Results coming soon
Results coming soon
7.3/10 EQ Score
70% Brand Favourability
46% Intense Emotional Response
22% Warmth
20% Happiness
16% Informed
6.9/10 EQ Score
70% Brand Favourability
42% Intense Emotional Response
20% Warmth
30% Happiness
11% Informed
7.5/10 EQ Score
68% Brand Favourability
54% Intense Emotional Response
30% Warmth
23% Happiness
15% Informed
6.7/10 EQ Score
56% Brand Favourability
44% Intense Emotional Response
19% Warmth
15% Happiness
27% Informed
6.6/10 EQ Score
76% Brand Favourability
75% Intense Emotional Response
41% Warmth
54% Happiness
11% Informed
6.6/10 EQ Score
87% Brand Favourability
67% Intense Emotional Response
26% Warmth
31% Happiness
27% Informed
6.8/10 EQ Score
59% Brand Favourability
18% Intense Emotional Response
10% Warmth
2% Happiness
14% Informed
7.4/10 EQ Score
56% Brand Favourability
39% Intense Emotional Response
24% Warmth
5% Happiness
6% Informed
6.4/10 EQ Score
38% Brand Favourability
17% Intense Emotional Response
11% Warmth
5% Happiness
1% Informed
5.3/10 EQ Score
25% Brand Favourability
15% Intense Emotional Response
5% Warmth
3% Happiness
1% Informed
5.5/10 EQ Score
39% Brand Favourability
23% Intense Emotional Response
6% Warmth
8% Happiness
26% Informed
7.1/10 EQ Score
39% Brand Favourability
32% Intense Emotional Response
14% Warmth
16% Happiness
14% Informed
5.4/10 EQ Score
25% Brand Favourability
20% Intense Emotional Response
8% Warmth
13% Happiness
16% Informed
7.1/10 EQ Score
46% Brand Favourability
43% Intense Emotional Response
19% Warmth
22% Happiness
13% Informed
Learn more about UnrulyEQ.
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